Process Insight Available Immediately
To truly manage workflow for continuous improvement, insights are needed to see the number of workflows running in your organization and their status. Is anything stuck? Are SLAs being met? Process BI provides this information automatically.
- Total process count by status (Running, Approved, Rejected, etc)
- The number of processes started by user
- Categorized processes open verse completed
- Drill through capabilities include selecting a month and showing process counts on each day
Out of the box, the Process Duration Dashboard provides visibility into completed processes.
- Total number of completed processes by month
- Average duration of completed processes by month
- Number of days taken to complete each process
- Drill through capabilities exist to select either one or a group of processes to focus on those metrics
- End Users can also selecting a time period to show days within that timeframe broken out for average durations and counts